Student Health Insurance FAQs

All undergraduate students enrolled in 9 or more credits and graduate students enrolled in 6 or more credits must waive or opt-in to the Rhodes Health Insurance Plan. 

The annual enrollment deadline is September 9, 2025. The spring/summer enrollment deadline is February 16, 2026.

Students who opt-in to the Student Health Insurance will have the fee amount placed on their September bill. For questions about the bill, please call Rhodes Express at 901-843-3278 or send a message to express@rhodes.edu.

To Waive or Opt-In

• Please visit studentcenter.uhcsr.com/rhodes.  
• Click on "Waive Coverage" or “Opt-In.”
• Follow the directions to complete and submit your waiver request and print/save the confirmation page.
  • You will need your student ID number (including the R)  and date of birth (input MM/DD/YYYY) to access the waiver form.
  • Your waiver must be completed in its entirety. You will be asked for detailed information about your current coverage, so have the following available:  
    • A copy of your insurance ID card;
    • Insurance company name, policy holder's member ID, and group number; AND
    • The primary subscriber’s/policyholder’s name.
• You will receive a waiver approval notice if this plan meets coverage criteria.
• If you are a student-athlete, contact your primary insurance to confirm your coverage for orthopedic physician visits and MRIs in the Memphis area.

Here are videos on “How to Waive Coverage" or “How to Opt-In to Coverage (Hard Waiver students only)”.

Annual: August 1, 2025 - July 31, 2026 

Spring/Summer: January 1, 2026 - July 31, 2026

You can view the How to Create My Account video. 

You can view the How to request an ID card video.

Please refer to the International Programs website for information regarding health insurance available to International Students.

Policy brochures for schools are available at https://www.uhcsr.com/rhodes. The 2025-26 benefit plan can be found here. In the Medical-Student Plan section, you can click Explore Policy and find our school’s flyers. The documents are stored as Adobe Acrobat .pdf files for easy reading and/or printing.

If you have missed the waiver deadline, you will be automatically enrolled in the student health plan. Once enrolled, coverage cannot be canceled or refunded unless eligibility requirements are not met or through entry into the armed forces.

You can only enroll in the plan during the designated open enrollment period. The exception to this is if you have a Qualifying Life Event (QLE). To enroll due to a Qualifying Life event, complete the Rhodes College Qualifying Life Event Request Form and email the request form to the Rhodes College Student Health Center at health@rhodes.edu.

What is a Qualifying Life Event?

Students who did not enroll themselves or their dependent(s) during the open enrollment period may be able to enroll in the policy if they experience a QLE. See below:

Qualifying Life Events include:

• Marriage/Civil Union
• Divorce
• Adoption of a child/birth of a child
• Guardianship appointment
• Expiration of benefits/loss of coverage under another policy

If you and/or your dependents meet the requirements for a QLE, you will need to provide the following:

• Proof of QLE/proof of involuntary loss of coverage
• QLE enrollment form
• Payment

All documents and payments must be received within 30 days of the QLE. After 30 days, the student or dependents will no longer be eligible to enroll in the plan until the fall of the following school year.

Insured students who withdraw from school after the first 31 days of the policy period remain enrolled in the plan for the entire period for which the premium was paid. Refunds are only made when an insured student enters the U.S. Armed Forces or if eligibility requirements are unmet.

Your coverage continues to the end of the period for which you paid the required premium. Therefore, if you graduate early (i.e., in December 2025), your coverage will continue until the expiration date of the paid-for policy period, which is July 31, 2026.

Visit: https://www.uhcsr.com/rhodes

Email: customerservice@uhcsr.com

Call: 1-800-505-4160, 7 a.m. to 7 p.m. Central Standard Time