Department: Financial Aid Office
Supervisor: Kandra Kolehmainen
Supervisor Email: kandrak@rhodes.edu
Position Title: Communications Specialist
Number of Student Associates in Position: 1
Pay Rate: $9.05
General Description of Position:
The Communications Specialist RSA supports the Financial Aid Office by developing and delivering clear, accessible, and engaging communication that increases student awareness of financial aid resources. The RSA serves as a liaison between the Financial Aid team, student workers, and the broader student body while maintaining a consistent digital presence across platforms.
Key Responsibilities
- Content Creation & Social Media Management
- Plan, create, and publish weekly content across Instagram, including Reels, student worker/supervisors/departments highlight, informational graphics, and event promotions.
- Maintain a consistent brand voice and visual identity aligned with the division’s communication goals.
- Event Promotion & Coverage
- Capture photos/videos at events and prepare follow-up content for digital channels.
- Student Employment Communications
- Lead storytelling initiatives highlighting student workers, supervisors, and campus employment opportunities.
- Coordinate interview-style content, write captions, and manage the photo/video archive for student employment features.
- Financial Aid Communications
- Work closely with the Financial Aid team to gather updates, clarify messaging, and ensure accuracy of information shared with students.
- Assist with email drafts, print collateral, and on-campus tabling materials.
- Brand & Project Support
- Support the office in maintaining clear, accessible communication about financial aid deadlines, processes, and resources.
- Contribute creative ideas for improving outreach, digital engagement, and student understanding of financial aid programs.
- Digital Analytics & Reporting
- Track monthly social media performance using platform insights; analyze reach, engagement, and content interaction trends.
- Produce concise performance reports and recommend data-driven adjustments to optimize visibility and audience engagement.
Minimum Qualifications:
- Strong writing and editing skills; ability to adapt tone for student audiences.
- Experience creating content for social media platforms (Instagram).
- Basic graphic design ability using Canva or similar tools.
- Experience with photography or videography for digital content and events.
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Professional communication skills for working with students, supervisors, and various campus departments.
- Reliability, strong time management skills, and ability to meet weekly content deadlines.
Preferred Qualifications:
- Prior experience in student communications or digital engagement.
- Familiarity with brand management or storytelling for higher-education audiences.
- Ability to analyze performance metrics and interpret social media insights.
Physical Demands:
This position may require movement such as traveling to event locations, capturing media (photos/videos), carrying light equipment (camera, tripod, etc.), or setting up materials for tabling and outreach.