Department and Code: Information Services
Immediate Supervisor: Marci Hendrix
Supervisor Email: hendrix@rhodes.edu
Office Location: 210 Barret
Number of Student Associates in Position: 1
Pay Rate: $11.25
General Description of Position
The Student Staff RSA oversees daily operations of the poster printing service and supports other digital media projects within Information Services. The RSA assists users with poster printing, troubleshoots technical issues, manages inventory, and supervises 4-5 student assistants. Responsibilities also include training staff, coordinating schedules, assigning tasks, and maintaining reliable customer service during library hours.
Responsibilities
- Manage daily operations of the poster printing service, assisting users with printing procedures, troubleshooting technical issues, and providing guidance on printing best practices.
- Supervise, train, and support 4-5 student assistants to ensure consistent customer service and effective coverage during library hours.
- Create and manage student staff schedules and assign work responsibilities.
- Monitor and maintain poster printing supplies and inventory.
- Support Digital Media Lab projects and services, including scanning, poster printing, video editing, Photoshop, and other Adobe Creative Cloud applications as needed.
Minimum Qualifications
- Willingness to learn new software and develop technical skills.
- Willingness to supervise, train, and support other student employees.
Preferred Qualifications
- Proficiency with relevant digital media software, including Adobe applications.
- Previous customer service experience.
Physical Demands
- Candidates need to be able to move about Barret library, either by stairs or elevator.
- Candidates should be able to lift at least 50 pounds