Supervisor: April Vincent (email@example.com)
Office Location: Burrow 1st Floor
Payrate: $8.25 - $8.85
General Description of Position:
General reception duties to include greeting visitors, answering phones, scheduling appointments, responding to general inquiries, including email correspondence as needed.
Testing and review of the student experience of using Workday applications, with a goal of developing strategies for campus-wide implementation of the program.
Digitizing historic Southwestern/Rhodes College catalogues.
Clerical assistance including daily mail distribution and paperwork distribution between offices including Rhodes Express, Enrollment Services, and Registrar. Assist with Registrar office mailings or diploma mailing as needed.
Other special projects as needed.
Basic knowledge of Microsoft Office tools, particularly Outlook, Word and Excel. General knowledge of phone etiquette. Good written and verbal communication and customer service skills. Ability to work closely with other offices/departments. Ability to maintain confidentiality regarding sensitive departmental and/or student information at all times.
Prior customer service and clerical experience in a general office setting. Confidence in ability to learn and test new technologies. Ability to work during seasonal demand times such as first and last week of classes each semester (does not include finals week). Midday availability preferred but not required.
Occasional light to medium lifting. Ability to navigate stairs and/or elevator with dolly or cart.