Supervisor: April Vincent (vincenta@rhodes.edu)
Office Location: Burrow 1st Floor
Payrate: $8.25 - $8.85
General Description of Position:
Registrar’s Office student assistants are responsible for general reception duties, including greeting visitors, answering phones, and responding to general inquiries, as well as distributing mail and other paperwork between offices including Rhodes Express, Enrollment Services, and the Registrar’s Office.
A majority of the work of the Registrar’s Office student assistants involves the scanning, filing, and uploading of student documents; applicants should be aware that confidentiality regarding sensitive departmental and/or student information is a necessary requirement at all times.
Student assistants will have the opportunity to test and review the student experience of using Workday applications as needed, in addition to helping validate historic data for accuracy, particularly as we prepare to fully transition all records from our previous Student Information System to Workday.
Other special projects as needed.
Minimum Qualifications
Basic knowledge of Microsoft Office tools, particularly Outlook, Word and Excel. General knowledge of phone etiquette. Good written and verbal communication and customer service skills. Ability to work closely with other offices/departments.
Preferred Qualifications
Prior customer service and clerical experience in a general office setting. Confidence in ability to learn and test new technologies. Ability to work during seasonal demand times such as first and last week of classes each semester (does not include finals week). Midday availability preferred but not required.
Physical Demands
Occasional light to medium lifting. Ability to navigate stairs and/or elevator with dolly or cart.