| Supervisor | Felicia Knox (knoxf@rhodes.edu) |
|---|---|
| Job Description |
Barret Help Desk Employees respond to all inquiries that come across the desk. This includes answering and transferring phones; taking walk-up questions; monitoring the TopDesk ticketing system; writing and assigning tickets; maintaining library monitored print hub locations for neatness, supplies, and maintenance; general tasks around the desk; and participating in Information Services special projects, including digital work. |
| Required Education |
Continuing student at Rhodes College. |
| Required Qualifications | |
| Preferred Qualifications |
Willingness to learn. Good customer service skills. General computer skills. |
| Physical Demands |